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Compliance
at Social Personnel

At Social Personnel, our Compliance Team ensures that every social care professional we work with is thoroughly vetted and prepared to meet the highest standards. As part of our commitment to excellence, we are proud to be accredited with APSCo Compliance+, a recognition that highlights our dedication to going above and beyond the standard safeguarding and compliance requirements in the UK. With meticulous safeguarding checks and a rigorous compliance process, we ensure our staff are fully ready to deliver safe, high-quality care.

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APSCo 
Compliance+

We are proud to hold the Compliance+ accreditation from APSCo, highlighting our continued efforts to go above and beyond the industry standard for compliance within our healthcare recruitment services.

 

Our dedicated compliance team are committed to ensuring every single worker has had the correct checks and paperwork completed to deem them safe for work, all while providing a fast and efficient service that ensures:​

  •  Candidates have little disruption in their onboarding process, with all checks being completed as quickly as possible

  • Candidates and clients are kept up to date with the progress of the checks

  • Candidates always feel supported, with a friendly, dedicated point of contact within the compliance team

 

These above commitments are adhered to, each and every time, with zero room for compromise on the thoroughness of our checks

 

To find out more about APSCo Compliance+, please click here.

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days on average for candidates to become fully compliant

1570

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candidates processed on average each year

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years of APSCo Compliance+ accrediation

 A chat with our compliance director

Fiona Nalwoga, Compliance Director

Fiona Nalwoga

Compliance Director

Our Compliance Director, Fiona chats to us about the process and what you can expect from herself and her friendly team when you are preparing to start a role through Social Personnel.

Why is Social Personnel the first choice for compliance processes in the health and social care industry?

“I’m a firm believer in the phrase ‘if you’re going to do something, then do it well’, and I am fortunate enough to work with people who also have this same value, at Social Personnel, we work to a best practice standard and are members of both APSCO and REC, which means we go above and beyond the industry standard with our thorough process”.

How do you make sure the compliance process is stress free?

"We understand that our candidates are busy and can have hectic work lives, and my team always tries to make the process as quick and efficient as possible for all involved. We will sometimes meet the candidate at their place of work or anywhere that is convenient to them to ensure they are able to provide the necessary documents and information. We keep all communication channels open so if it’s easier to send a text than have a long phone call we will do that. Every candidate also has an allocated compliance officer that works on them. By having a dedicated officer, we make sure that requests are not repeated, and a relationship is built between officer and candidate to make the process more efficient for all parties involved.”

How do you ensure that our process is rigorous and up to standard?

"The compliance team and I work towards a best practice for all candidates at the registration stage so that when candidates are then placed, the majority of the compliance process is nearly completed and only a minimum is outstanding.”

Can you give us a quick overview of how the process works?

“Once a candidate has been sourced via the resources, they are passed onto the compliance team and at this point, they are allocated a compliance officer based on jobs/locations etc,” Fiona explains. “Then the compliance officer will make contact with the candidate and the compliance process will begin. At the point of placement, the compliance will be checked again to make sure that all the requirements have been met.”

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